Software Maintenance and Support Packages
Ensure smooth performance, robust security, and unlimited scalability with software maintenance and support packages from AnyforSoft. We offer flexible engagement models, helping businesses of all sizes keep their systems up-to-date and ensure predictable maintenance costs. Focus on growing your business while we take care of the technical side.
I was pleasantly surprised by the quality of their developers, yet what I found the most impressive was their project management. AnyforSoft team took time to learn our expectations and technical needs. They're a perfect size, big enough to provide quality resources, yet small enough for management to jump in when needed.
Software Support & Maintenance Packages We Offer
Our Rollover Process
Based on our experience working with thousands of client requests, these service packages are designed to address your current needs and eliminate future problems even before they arise.
All the unused hours (up to 10% of the retainer) can be transferred to the next month.
- Rollover hours may be used for any type of provided service.
- Rollover hours may be used only after the bucket of hours for the given month has been exhausted.
- Rollover hours cannot be rolled over again for the next month.
Problems our Software Maintenance and Support Packages Solve
Unpredictable Costs
We help you avoid unexpected expenses with fixed pricing models and a fully transparent engagement approach. You'll always have full visibility into the services you're paying for.
Software Downtimes
Downtime costs small businesses up to $427 per minute, while for enterprises it goes as high as $9,000/minute. We continuously monitor your system and take timely action to avoid it.
What Should You Expect From Service Packages?
Team Up with a Proactive Software Development Team That Genuinely Cares About Your Business
Benefits of Our Software Support and Maintenance Packages
- Cheaper than in-house. By outsourcing your software maintenance tasks, you avoid additional costs for employee benefits, paid vacation, taxes, and medical coverage.
- Flexible engagement models. We offer four flexible maintenance packs to suit businesses of all sizes. You can spend allocated hours however you see fit.
- Rollover time. If you don’t use all of your hours in a given month, you can roll them over to the next one.
- Transparent approach. You will be assigned a dedicated manager who will keep you updated on any improvements introduced to your system.
- All-inclusive services. We provide system monitoring, security patches, on-demand fixes, backups, and more, giving you everything you need in one place.
Why Choose AnyforSoft As Your Software Maintenance and Support Partner
Industry Expertise
Throughout our 12-year history, we have delivered over 150 projects and worked with hundreds of businesses in E-learning, Education, Media & Entertainment, FinTech, E-commerce, FoodTech, and other industries.
Results Orientation
We take pride in being a results-oriented company. Our software maintenance packages will help you maximize system performance, reduce downtime, and meet your evolving business needs.
FAQs
In case you use up all hours from the retainer, you can request more hours. Note, however, that they will come with a lower SLA.
In case you use up all hours from the retainer, you can request more hours. Note, however, that they will come with a lower SLA.
You can cancel or downgrade your subscription at any moment.
You can cancel or downgrade your subscription at any moment.
The onboarding timeline varies based on the project's size. Typically, it can take anywhere from one week to a month. The duration also depends on the hours allocated to the process; if there aren't enough hours available to complete onboarding within a given period, it may need to continue into the following month.
The onboarding timeline varies based on the project's size. Typically, it can take anywhere from one week to a month. The duration also depends on the hours allocated to the process; if there aren't enough hours available to complete onboarding within a given period, it may need to continue into the following month.
No, you don't need a separate support package for each website or app. We can cover all of them under the same retainer. However, depending on the scope, it may require a higher-tier support package.
No, you don't need a separate support package for each website or app. We can cover all of them under the same retainer. However, depending on the scope, it may require a higher-tier support package.
If you need extra services not included in the provided package, feel free to let us know.
We can either adjust the current package or provide a custom solution to meet your specific needs.
If you need extra services not included in the provided package, feel free to let us know. We can either adjust the current package or provide a custom solution to meet your specific needs.
Yes, you can request AnyforSoft's support and maintenance services without a subscription package, but it will be handled as a one-time project. These services will be billed separately, outside of the support retainer.
Yes, you can request AnyforSoft's support and maintenance services without a subscription package, but it will be handled as a one-time project. These services will be billed separately, outside of the support retainer.
There is a short-term commitment when signing up for AnyforSoft's support package, as we charge quarterly (3 months) in advance. However, you're not locked into a long-term contract unless you choose to commit to a 1-year retainer (in this case, we will provide a discount).
There is a short-term commitment when signing up for AnyforSoft's support package, as we charge quarterly (3 months) in advance. However, you're not locked into a long-term contract unless you choose to commit to a 1-year retainer (in this case, we will provide a discount).
Let Us Help You Choose the Right Package
Can’t decide which software maintenance package is right for you? Let us help. We will assess your specific requirements and recommend the option that best suits your project to ensure you get the most value for your money.
