Software Maintenance and Support Packages

Ensure smooth performance, robust security, and unlimited scalability with software maintenance and support packages from AnyforSoft. We offer flexible engagement models, helping businesses of all sizes keep their systems up-to-date and ensure predictable maintenance costs. Focus on growing your business while we take care of the technical side.

Trusted By

Problems our Software Maintenance and Support Packages Solve

unpredictable-costs-icon

Unpredictable Costs

We help you avoid unexpected expenses with fixed pricing models and a fully transparent engagement approach. You'll always have full visibility into the services you're paying for.

software-downtime-icon

Software Downtimes

Downtime costs small businesses up to $427 per minute, while for enterprises it goes as high as $9,000/minute. We continuously monitor your system and take timely action to avoid it.

Software Support & Maintenance Packages We Offer

(*) The budget for SEO-related works is estimated as 10-15% of the monthly retainer. The budget from the first month will be spent on the initial review and revealing of the SEO-related scope, which will be taken into development in the following months.

(**) The recovery SLA depends on many factors and needs to be calculated case-by-case.

Benefits of Our Software Support and Maintenance Packages

  • Cheaper than in-house. By outsourcing your software maintenance tasks, you avoid additional costs for employee benefits, paid vacation, taxes, and medical coverage.
  • Flexible engagement models. We offer four flexible maintenance packs to suit businesses of all sizes. You can spend allocated hours however you see fit.
  • Rollover time. If you don’t use all of your hours in a given month, you can roll them over to the next one.
  • Transparent approach. You will be assigned a dedicated manager who will keep you updated on any improvements introduced to your system.
  • All-inclusive services. We provide system monitoring, security patches, on-demand fixes, backups, and more, giving you everything you need in one place.

Which One Meets Your Needs?

Team Up with a Proactive Software Development Team That Genuinely Cares About Your Business

Our Rollover Process

Based on our experience working with thousands of client requests, these service packages are designed to address your current needs and eliminate future problems even before they arise.

 

All the unused hours (up to 10% of the retainer) can be transferred to the next month.

 

  1. Rollover hours may be used for any type of provided service.
  2. Rollover hours may be used only after the bucket of hours for the given month has been exhausted.
  3. Rollover hours cannot be rolled over again for the next month.
     

AnyforSoft in Numbers

150+projects

successfully delivered

12+years

of experience

90+teammates
2+years

average duration of cooperation

Why Choose Us

Industry Expertise

Throughout our 12-year history, we have delivered over 150 projects and worked with hundreds of businesses in E-learning, Education, Media & Entertainment, FinTech, E-commerce, FoodTech, and other industries.

Results Orientation

We take pride in being a results-oriented company. Our software maintenance packages will help you maximize system performance, reduce downtime, and meet your evolving business needs.

Skilled Team

25% of our developers are senior-level experts who can solve any software-related problem. By entrusting software maintenance tasks to AnyforSoft, you can rest assured that your system is in capable hands.

FAQs

In case you use up all hours from the retainer, you can request more hours. Note, however, that they will come with a lower SLA.

You can cancel or downgrade your subscription at any moment.

The onboarding timeline varies based on the project's size. Typically, it can take anywhere from one week to a month. The duration also depends on the hours allocated to the process; if there aren't enough hours available to complete onboarding within a given period, it may need to continue into the following month.

No, you don't need a separate support package for each website or app. We can cover all of them under the same retainer. However, depending on the scope, it may require a higher-tier support package.

If you need extra services not included in the provided package, feel free to let us know. 
We can either adjust the current package or provide a custom solution to meet your specific needs.

Yes, you can request AnyforSoft's support and maintenance services without a subscription package, but it will be handled as a one-time project. These services will be billed separately, outside of the support retainer.

There is a short-term commitment when signing up for AnyforSoft's support package, as we charge quarterly (3 months) in advance. However, you're not locked into a long-term contract unless you choose to commit to a 1-year retainer (in this case, we will provide a discount).

Our Latest Insights

12 min

EdTech App Development Guide

14 min

AI in Software Testing

13 min

How to Develop a Smart TV App: Benefits, Features, Cost

View blog

Let Us Help You Choose the Right Package

Can’t decide which software maintenance package is right for you? Let us help. We will assess your specific requirements and recommend the option that best suits your project to ensure you get the most value for your money. 

Anatolii

CEO

Vlad

Business Development Manager